We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by different methods depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
India/Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of xoexporter.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.93 out of 5 based on 40 customer ratings
0 reviews
100% of buyers enjoyed this product!
5 stars
( 37 )
4 stars
( 3 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
Customer –
good.
Rated 5 out of 5
S***A –
Ankle Bracelet arrived on time and well packed. It is consistent with the description and good quality compared to the price. Happy with my purchase. I recommend this product and the store.
Rated 5 out of 5
D***a –
Fast delivered the order. This item is looking nice. thank you
Rated 5 out of 5
C***a –
Arrived less than a month and the super efficient store looks good quality the product
Rated 5 out of 5
R***m –
I got the percel after 29 days.Its very beautiful. কম দামে অসাধারণ জিনিষ Thank you store
Rated 5 out of 5
A***r –
hats off to the responsible store just arrived in 12 day to Pakistan love the product it is my second fastest order from Ali express ❤️ i recommend and appreciate this seller
Rated 5 out of 5
N***l –
Thank you, the goods came whole, everything is fine.
Rated 5 out of 5
Customer –
satisfied with the product. have received the product within promised delivery duration.
Rated 5 out of 5
S***e –
product came very quickly and is in incredible condition
Rated 5 out of 5
M***k –
Lovely , looks great
Rated 5 out of 5
A***a –
It took a very long time almost 2,5 months. It’s a long time. But the store answered of course always. not once increasing the speed of waiting for the parcel. The track was not tracked. If i didn’t accidentally go to the post office, i wouldn’t have known he was here. The description corresponds.
Rated 5 out of 5
U***r –
Thank you, fast delivery, but the chain is a little long, you need to shorten.
Rated 5 out of 5
Customer –
Cute and cute bracelet) delivery 2 weeks))
Rated 5 out of 5
N***i –
Arrived right.. Very beautiful and in perfect condition
Rated 5 out of 5
A***i –
nice product।as like images। thanks store u give me good product
Rated 5 out of 5
J***x –
Beautiful and fast delivery
Rated 5 out of 5
L***l –
Very beautiful chain, but long. Made qualitatively, i like it. It will be necessary to order more
Rated 5 out of 5
L***o –
Arrived long before the scheduled time. The anklet is very beautiful, as description… maybe for my ankle is a little long, but you rule so I’m satisfied purchase. Advice store.
Rated 5 out of 5
R***a –
Very beautiful thing. The color is natural gold. Quality is amazing. 100% corresponds to the description. Suitable for the ankle of any fullness. Looks very cute and expensive. Thank you very much to the store!
Rated 5 out of 5
Customer –
Super like the description. beautifully looks beauty!!!
Rated 5 out of 5
C***e –
Got in 22days.
Rated 5 out of 5
U***s –
All as described. Thank you.
Rated 5 out of 5
Customer –
Good product, as described
Rated 5 out of 5
H***k –
Looks good. But I can’t open it because it’s a gift.❣ Thanks to the store
Rated 5 out of 5
Customer –
Beautiful, but very long!) it is necessary to shorten☹️. Delivery about 2,5 months, but this is not a matter of principle, came just for the summer season. Russia track was not tracked.
Rated 4 out of 5
B***v –
Everything, as in the photo. Except one! It is very wide, that is, on a thin leg will hang terribly. But, if you want it, you can redo it neatly under your parameters. The parcel came in time, packed in good faith. I advise the store.
Rated 5 out of 5
M***k –
Very very beautiful, falls very beautiful on the ankles and is quite long. So if you have some thicker single Do It is no problem. Recommended!
Rated 5 out of 5
Customer –
Cute
Rated 5 out of 5
S***a –
It’s simple beautiful
Rated 5 out of 5
L***l –
I’m happy with the item but it took long to get here.
Rated 5 out of 5
N***a –
Description accurate, the chain is long. I did not communicate with the store. Seller recommend
Rated 4 out of 5
M***v –
Delivery is very long, already had time to open a dispute, the parcel came, the dispute closed,
Rated 5 out of 5
O***i –
Surprisingly fast delivery for such a trifle Cute costume jewelry. i think several times enough. on the leg looks cool!!!
Rated 5 out of 5
F***k –
Bracelet of good quality, the lace is not shaggy, decent, the bells are a little called, the delivery is exactly a month, the store recommend
Rated 5 out of 5
O***h –
Very beautiful, cool bracelet! I’m happy, thanks to the store.
Rated 5 out of 5
O***a –
Super thanks
Rated 5 out of 5
A***v –
Looks good.
Rated 5 out of 5
P***i –
it is great, but I was waiting more the 2 months
Rated 5 out of 5
T***s –
Very good for the price and very pretty
Rated 5 out of 5
V***a –
Honestly, i thought there would be some kind of fuflo. And it turned out to be a very good decoration. The length is adjustable, the narrowest length-just below the bones of the leg fell the chain
Customer –
good.
S***A –
Ankle Bracelet arrived on time and well packed. It is consistent with the description and good quality compared to the price. Happy with my purchase. I recommend this product and the store.
D***a –
Fast delivered the order. This item is looking nice. thank you
C***a –
Arrived less than a month and the super efficient store looks good quality the product
R***m –
I got the percel after 29 days.Its very beautiful. কম দামে অসাধারণ জিনিষ Thank you store
A***r –
hats off to the responsible store just arrived in 12 day to Pakistan love the product it is my second fastest order from Ali express ❤️ i recommend and appreciate this seller
N***l –
Thank you, the goods came whole, everything is fine.
Customer –
satisfied with the product. have received the product within promised delivery duration.
S***e –
product came very quickly and is in incredible condition
M***k –
Lovely , looks great
A***a –
It took a very long time almost 2,5 months. It’s a long time. But the store answered of course always. not once increasing the speed of waiting for the parcel. The track was not tracked. If i didn’t accidentally go to the post office, i wouldn’t have known he was here. The description corresponds.
U***r –
Thank you, fast delivery, but the chain is a little long, you need to shorten.
Customer –
Cute and cute bracelet) delivery 2 weeks))
N***i –
Arrived right.. Very beautiful and in perfect condition
A***i –
nice product।as like images। thanks store u give me good product
J***x –
Beautiful and fast delivery
L***l –
Very beautiful chain, but long. Made qualitatively, i like it. It will be necessary to order more
L***o –
Arrived long before the scheduled time. The anklet is very beautiful, as description… maybe for my ankle is a little long, but you rule so I’m satisfied purchase. Advice store.
R***a –
Very beautiful thing. The color is natural gold. Quality is amazing. 100% corresponds to the description. Suitable for the ankle of any fullness. Looks very cute and expensive. Thank you very much to the store!
Customer –
Super like the description. beautifully looks beauty!!!
C***e –
Got in 22days.
U***s –
All as described. Thank you.
Customer –
Good product, as described
H***k –
Looks good. But I can’t open it because it’s a gift.❣ Thanks to the store
Customer –
Beautiful, but very long!) it is necessary to shorten☹️. Delivery about 2,5 months, but this is not a matter of principle, came just for the summer season. Russia track was not tracked.
B***v –
Everything, as in the photo. Except one! It is very wide, that is, on a thin leg will hang terribly. But, if you want it, you can redo it neatly under your parameters. The parcel came in time, packed in good faith. I advise the store.
M***k –
Very very beautiful, falls very beautiful on the ankles and is quite long. So if you have some thicker single Do It is no problem. Recommended!
Customer –
Cute
S***a –
It’s simple beautiful
L***l –
I’m happy with the item but it took long to get here.
N***a –
Description accurate, the chain is long. I did not communicate with the store. Seller recommend
M***v –
Delivery is very long, already had time to open a dispute, the parcel came, the dispute closed,
O***i –
Surprisingly fast delivery for such a trifle Cute costume jewelry. i think several times enough. on the leg looks cool!!!
F***k –
Bracelet of good quality, the lace is not shaggy, decent, the bells are a little called, the delivery is exactly a month, the store recommend
O***h –
Very beautiful, cool bracelet! I’m happy, thanks to the store.
O***a –
Super thanks
A***v –
Looks good.
P***i –
it is great, but I was waiting more the 2 months
T***s –
Very good for the price and very pretty
V***a –
Honestly, i thought there would be some kind of fuflo. And it turned out to be a very good decoration. The length is adjustable, the narrowest length-just below the bones of the leg fell the chain